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How to Troubleshoot Your Home Computer Network

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By Mr Potato Head
User-Submitted Article
(0 Ratings)

If you are having problems with your home computer network, try some of these tips before paying someone to solve your problem.

Difficulty: Moderate
Instructions

Things You'll Need:

  • Patience
  • Time
  1. Step 1

    When you are having problems with your home computer network always begin with the simple things first. Make sure network cables are properly connected. Disconnect and reconnect cables to ensure good, solid connections. Make sure there aren't any crimps in any network cables which can cause connectivity problems.

  2. Step 2

    Make sure all of your devices: cable/dsl modem, router, wireless access points are plugged in properly. While troubleshooting a problem I was having at home a few months ago, I discovered the power plug for my router was in a lose wall socket and that was causing my connectivity problem.

  3. Step 3

    If you keep losing your connection to the Internet, plug a network cable directly into your cable/dsl modem and your computer. If your connection is strong and steady compared to when you have your computer connected to your router, odds are your router is going bad. A bad router will drop Internet connections or cause a slow down in your network.

  4. Step 4

    If you are using a Windows operating system and are on a wireless network, there should be a computer icon in the lower right corner of the screen. Right-click the icon and select Repair to see if your computer can fix the problem.

  5. Step 5

    Make sure the light is on when you check your network card. If the light is not coming on, the network card could be malfunctioning. If you suspect the network card is the culprit but you aren't sure, ask a friend or relative if you can bring your computer to their house and connect to their network. If all works well, then your network card is fine. Should the problem continue, your network card probably needs to be replaced.

Tips & Warnings
  • Always start with the easy stuff first.
  • Sometimes you may have to reset a router or wireless access point to the original manufacturer's specifications. Instructions should have come with your device.
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