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Step 1
Instruct each family member privately before the discussion not to yell, accuse or fight. If this is not possible, the discussion should be postponed until everyone can agree to be calm.
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Step 2
Gather the family into a quiet area with comfortable seating. Televisions, cell phones and pagers should be turned off.
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Step 3
Begin the discussion by having the mediator call on every member of the family to share their perspectives of the situation. The mediator should prevent all interruptions or noises of protest while someone is speaking with a reminder that everyone will have an uninterrupted chance to speak.
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Step 4
Continue to facilitate an open, honest discussion while discouraging inflammatory accusations. Even though certain family members may not ever agree exactly on what caused the dispute, the format of this discussion should allow for all members of the family to express themselves fully without judgment.
















Comments
coachniquenya said
on 3/11/2009 These are some good general tips for mediation. I am a certified mediator myself.