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How To

How to Phone Interview

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By staffUP
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Make a personal connection.
Make a personal connection.

How to do an effective phone interview. Step by step plan to succeed in a phone interview. Avoid common pitfalls.

Difficulty: Easy
Instructions

Things You'll Need:

  • Information about the phone interview
  • Quiet location to talk
  • Notepad
  1. Step 1

    Research. Review the position description and have a copy nearby. Identify the key requirements in experience and qualifications. Evaluate your experience and note your most important matches.
    If you have any contacts in the company, learn what you can about the position and the individual you will speak with. If you're working with a recruiter, ask them to brief you about the position and interviewer. Keep a notepad handy to take notes.

  2. Step 2

    Get comfortable. Make sure you're in a place where you can hear, and talk clearly. Avoid situations where you'll be interrupted or distracted. Make sure the radio and tv are turned off. Turn any other phones in the room silent or off.

  3. Step 3

    Smile. It's amazing how someone can hear a smile through a phone. Relax and take your time with your answers and questions. Don't forget to breathe.

  4. Step 4

    Answer questions, then confirm. After you've addressed a question, make sure you communicated what you intended. Ask things like: "Did that cover that question?" or "Is there anything else about that I can tell you?" If you get a request for more information, ask a second confirming question again at the end.

  5. Step 5

    Let them know you're interested. Assuming you're interested in the job... be sure to let them know. As the conversation is coming to a close, say something like: "based on what we've discussed today, I want you to know I'm interested in the next step". This gives them the opportunity to setup an in person interview. If they don't, it may not mean they're not interested, but rather may have to evaluate other candidates or ask someone else to setup a meeting. Thank them for their time, and discussion about the position.

Tips & Warnings
  • Have a couple of questions ready for them based on your research.
  • Don't discuss money in a phone interview... it's usually too soon.
  • Be professional or you won't be taken seriously.
  • Never chew gum, smoke, or eat during a phone interview.
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eHow Article: How to Phone Interview

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