How to Become a 911 Operator
If you stay calm and collected under pressure, then you may excel as a 911 operator. When an emergency happens, the first person called will likely be a 911 operator. Complete the following in order to become a 911 operator in your city.
Other People Are Reading
Instructions
-
-
1
Consider your skills. Before heading down the 911 operator career path, you need to examine whether you possess the skills for this type of position. You need to have strong anticipation, memory and multi-tasking skills. Fast and accurate typing is another requirement.
-
2
Look for upcoming civil service examinations. Most counties hold annual or semi-annual civil service examinations in order to choose potential candidates for positions like a 911 operator. In order to find an upcoming test in your area, go to your state's Department of Civil Services site.
-
-
3
Take the examination. In order to prepare for the exam, you're going to need to prepare in several different areas. Most tests include an evaluation of your typing, memory, vocabulary, spelling and clerical accuracy skills. In addition, a psychological and oral directive evaluation will be given as well. If you do well on all parts of the exam, you'll start the training process.
-
4
Attend an extensive training course. Once the department hires you as a 911 operator, you'll go through training courses on the job and in the classroom. On average, you'll need to receive training for 6 months prior to taking calls on your own. Training programs teach the medical and logistical skills required for the job. An operator needs to know how to work a 911 address checking and grid map system.
-
1
Tips & Warnings
You'll need to pass a psychological and criminal history background check prior to going through the hiring process as a 911 operator.
Many dispatcher jobs, including a 911 operator, go through the same hiring and training process. Expect similar requirements if you apply for EMS and fire dispatch positions.
Resources
More Like This
Comments
View all 9 Comments-
good job or asking for trouble?
-
did you make it? did you peruse this?
-
I cant wait.
-
as per the article, one would in fact goto the county in question civil services area to find job postings on becoming a 911 dispatcher....agian as per the article.
-
blob
