How to File a Pothole Damage Claim in New York City
They are the sometimes unavoidable craters of Gotham's city streets --gaping potholes that claim as their victims unsuspecting motorists and their vehicles. If you fall into one, do your fellow New Yorkers a favor and call 311 to report the pothole and then consider your options. You may be eligible for repair reimbursement from the city.
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Instructions
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Note the location and date of the incident, including the exact location of the pothole.
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Snap a picture of the damage to your vehicle and another of the offending pothole.
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Obtain notarized statements from any witnesses to the incident, if possible.
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Make a copy of the police report and any tow records or auto club reports, if applicable.
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Make a copy of your license and registration to include with the report.
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Go to the website of the New York City Comptroller, listed in the Resources section below.
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Download an automobile property damage claim form from the site.
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Fill out the form in its entirety. Be sure to include your social security number.
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Include photos, reports, registration, license copy and copies of receipts and canceled checks for repairs or damage cost estimates.
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Have the completed form notarized.
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Submit the form in person or send it via certified mail to the New York City Comptroller's Office at One Centre Street, Room 1255, New York City, NY 10007.
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Tips & Warnings
Claims must be submitted within 90 days of the incident.
