The much anticipated introduction of Gmail from Google marked the beginning of a new suite of incredibly popular Google-based utilities. Among them is Google Talk, often called GChat, which is a real-time chat utility similar in structure to the popular AOL Instant Messenger. Many network firewalls, however, block GChat by default. If a firewall is preventing you from using this feature, you’ll need to follow the steps below to make a specific exception for Google.
Things You'll Need
- Firewall application
- Internet access
Open the active firewall program installed on your computer. This varies from one computer to the next, but the active firewall program is typically an extension of the antivirus or anti-spyware software installed on the computer.
Navigate the software to get to the settings, options or configuration screen of the firewall utility. The name and location of this screen or feature varies from program to program, but it is usually labeled with one of those terms.
Find the feature that dictates which utilities are allowed to bypass the firewall. On most programs, this feature is referred to as the exception list, allow list, trusted program list, trusted client list or manual program control. Again, the specific name varies.
Locate “Google Talk” within the feature specified in the previous step. It should be automatically detected, since the firewall is blocking it. If you do not see “Google Talk” in any list in this feature, look for a field labeled “target” or “location” and enter this file path: C:\Program Files\Google\Google Talk\googletalk.exe.
Change the settings for “Google Talk” to indicate that the program is allowed, enrolled or trusted. As stated in previous steps, the actual terminology used to categorize a connectivity feature as being safe varies from one program to another.
Save the settings and close the firewall or antivirus program.
Log into GChat to verify that it can now bypass the firewall.
Tips & Warnings
- Google has set up a page with specific step-by-step firewall bypass instructions for a few of the most popular firewall utilities. Find the link to this page in the Resources section below.
- Refer to the Help section of your firewall or antivirus software program, or refer to the printed user manual, if you cannot determine the exact terminology used by your software to refer to blocked and allowed Web utilities.