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Step 1
Access the Citi Mortgage website. The Citi Mortgage webpage was designed to help customers find loan information and manage already existing accounts. On the site, you will find information pertaining to buying a home and refinancing. You can compare loans, apply and request any help you might need.
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Step 2
Register your account. To access your account online, you will need to click on the "Enroll for Account Access" link located under the "Secure Sign On" button. Enter your loan number and the last four digits of your social security number. You will also need to input your email address, city, state and create a user name and password. Then, answer three of the security questions and click on the "Enroll" button.
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Step 3
Sign in to your account. Once your account is registered, click on the "Secure Sign On" button located on the left side of the Citi Mortgage home page. Enter your user name and password into the fields and click on the "Secure Sign On" button.
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Step 4
Review the payment options. After you are signed in, you can manage and maintain all of your account information. Click on the "View Payment Options" link in the "My Payment" box located at the top right corner of the page. There you can choose to make a one time payment, set up automatic monthly payments or use the biweekly plan.
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Step 5
Choose for your payment to reoccur. Click on the "Enroll" button at the bottom of the "Automatic Monthly Payment" column. Read the E-Z pay terms and conditions and put a check in the agree box. Click on the "Start Enrollment" button. Select the date you would like the payment to process each month and the month you would like for the auto payment plan to take effect. Then enter any extra principal or escrow you want to add in and click on the "Continue" button. Select a payment method or enter a new one and click "Continue." Finally, review the information you selected and click on the "Enroll" button.
