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Step 1
First, check with your utility providers. If you have a past-due balance, many will work with you to arrange a payment plan, and in some cases companies have discount programs for low-income individuals and families. These can be valuable assistance programs.
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Step 2
If you are unable to resolve your needs through the utility companies, contact Stay Warm PA (1-866-550-4355). This is a state-run agency for Pennsylvania residents that deals with issues ranging from home heating assistance to help with utility bills. This agency is also has information about the state's federally-funded LIHEAP Program through the Department of Public Welfare, which provides fuel and energy assistance for low-income families.Stay Warm PA can also deal with emergency issues such as an immediate need for fuel or a disconnection notice from an electric company.Income verification is required for these programs.
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Step 3
Contact the Community Action Association of Pennsylvania (1-717-233-1075). This Harrisburg-based association is a network of more than 30 state-funded community agencies and nonprofit groups aimed at helping Pennsylvania residents in need. The state association can direct you to your county's emergency action program, which can provide energy assistance for low-income individuals and families.
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Step 4
Alternate sources of help are general assistance programs though municipalities. Contact your city or town for information about these programs, which help with immediate issues, such as lack of heating oil. Churches and nonprofit agencies, such as the Salvation Army, are also options for utility assistance.
