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How to Deal With Obscene Telephone Calls

Contributor
By Sueanne Dolentz
eHow Contributing Writer
(2 Ratings)

It's the type of situation no one should have to deal with, but if you ever do, it's best to know how to handle it quickly and well. Receiving phone calls in which the caller says nothing, breathes heavily into the phone or makes some type of threatening, obscene or harassing comments, requires immediate action. Here's how to handle such a difficult situation.

Difficulty: Moderately Easy
Instructions

Things You'll Need:

  • Caller ID
  1. Step 1

    Avoid any type of response. When these calls begin to occur, avoid saying anything to the caller. Hang up quickly and quietly. As difficult as it may be, avoid expressing any type of anger, fear or disgust. Don't even slam down the phone. Such actions may just encourage the individual to call again.

  2. Step 2

    Inform members of your household about the calls and how to handle them. Instruct children to never say that their parents or guardians are not at home, but rather to tell the caller that they cannot come to the phone. No one should give out any type of information to the caller, including names and addresses.

  3. Step 3

    Begin screening your calls. This is easier to do if you have caller ID. If the name or number is unfamiliar, do not answer the phone, but rather let the call go to voicemail. You can do the same thing without caller ID, simply allow the answering machine or voicemail to take the call. Once you recognize the voice in the message you can always pick the phone up.

  4. Step 4

    Tell no one outside the household about such calls. If the calls are coming from someone you know, any hint of your frustration or fear may encourage the individual to continue calling and may even bring more calls.

  5. Step 5

    Inform your telephone company's service representative of the problem. There may be a number to call in the front of your telephone directory. Your telephone provider should be able to work with the local police to solve the problem and stop the calls.

Tips & Warnings
  • If you do not already have caller ID, consider getting it. If the caller is calling from a listed number, that number should show up on the ID, possibly with a name. Even without a name, the police should be able to identify the caller with the number that is listed.
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