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How to Find and Choose a Moving Company

Member
By lmdevona
User-Submitted Article
(2 Ratings)

Recently bought or sold a home or just need to relocate? Here are some tips on finding a moving company.

Difficulty: Moderately Easy
Instructions
  1. Step 1

    If your move is local, you can use a local company suggested by a friend or relative. If you are using the internet to find a mover remember that bids found online that are incredibly low could be unreliable or scams.

  2. Step 2

    Whether it's a local or long distance move, make sure you check references. It's also a good idea to check with the BBB near you to be sure the mover you use is insured and complaint-free.

  3. Step 3

    When you are getting estimates, make sure you find out if the company charges by the hour or the weight of the load. Also ask if they transport your vehicle for you and if gasoline is included in the estimate. Also check to see if there is an additional charge for multi-level house moves.

Tips & Warnings
  • The most important thing to check is what the company's policy is on items that get lost or broken in transit. Also, check to see if those policies are different whether you do the packing or they do the packing.

Comments  

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on 6/15/2009 Asking friends is sometimes helpful, but you're friends may have had a great experience with a specific mover when most others did not. Contacting the Better Business Bureau WILL give you more detailed information about their reputation and their customer service history. It's always good to know that issues were resolved 'satisfactorily'. It's the companies that DON'T settle issues that you need to be worried about. The BBB can tell you who they are. Thanks for the good info.

kp3028 said

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on 6/15/2009 Ask your friends who they used when they moved. A quote is not going to tell you, which company is better. Even the Better Business Bureau rating will only tell you, that when they had customer complaints they 'settled them satisfactorily'. Interview the moving company representative, and ask for and call references they give you. Find out if they use 'day laborers' or if they have steady crews working for them, that are trained movers. Keep in mind that they will be giving you references from 'happy customers'.

JasneJ said

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on 9/14/2008 The BBB is a good place to look for complaints.There is also the complaintsboard and theripoffreport.
Thanks for the good info.

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