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Step 1
Examine the surface of the DVD. Try to find the location of the scratch or skip.
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Step 2
The skip could be caused by grease or dirt, so the first step is to clean the entire cd with a damp, soft cotton cloth or monitor cleaning wipe.
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Step 3
If the DVD still doesn't play, you'll have to polish the scratches out.
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Step 4
Some people use toothpaste to polish DVDs. Wipe a small amount of non-baking soda toothpaste over the surface of the DVD.
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Step 5
If this doesn't work, by a DVD refinisher at Radioshack. This is a little device that spins and polishes DVD's, taking out the scratches in the bottom layer of plastic.
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Step 6
Some video stores also offer DVD and game resurfacing. See if your local store offers the service.







