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Step 1
Be aware of your mood when you arrive at work. If you are already feeling sensitive or aggravated make sure you take some time to sit quietly by yourself and take a few deep breaths before you even interact with any other person.
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Step 2
When interacting with your annoying co-worker or boss, count to four in your head (or take two full breaths) before responding to anything they say. It may seem like a long time, but this will calm your reaction and ensure that the first thing out of your mouth does not exacerbate the situation.
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Step 3
If your temper begins to surge, remove yourself immediately. Simply say, "Excuse me, I just have to run to the restroom," and politely walk away. When in the rest room, use the time to breathe deeply and calm yourself down. Looking at yourself in the mirror and breathing will help to center yourself.
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Step 4
Avoid excess coffee drinking during th day. Coffee will make you jittery and dehydrated, both which will not help your mood. Switch to water instead. The simple act of drinking has a calming effect, and water is always a good thing.
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Step 5
Have something to do with your hands during every interaction with your annoying co-worker or boss. Twirl a pencil, bend a paper clip or play with a rubber band. This small activity can do wonders for channeling your aggravation.
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Step 6
Make sure you are well fed and rested, to the best of your ability. This will be a huge contribution to how well you can handle aggravating situations.
