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Step 1
Selecting a rug weaving and repair provider isn’t always as easy as it may seem but making the wrong decision can lead to the loss of a family heirloom or fine investment quality rug. Use these quick tips and questions to learn how to select the right rug weaving and repair services to assure your rug retains the full value and beauty you have come to expect.
1. Risk Free Consultation. Don’t assume the consultation is free. Many rug weavers and repair services charge for consultation or will only waive the consultation fee if you use their services. Often service charges are higher than average so the consultation isn’t really “free” but rather “hidden”. Instead, search for a service provider that provides a free – no obligation – consultation. -
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2. Process & Procedure. Ask how work is performed. There is a great deal of variation between rug care experts; in fact, many are not experts at all. Be sure to ask questions about the type of rug, weave used, dyes, proper cleaning and other pertinent information to verify the technician is knowledgeable about hand woven rugs in general.
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Step 3
3. Outsourced or In-house. Find out exactly who will perform the rug weaving and repair then verify they are licensed, bonded, insured and qualified to perform the work. There are only a limited number of rug weaving experts throughout the nation so search for a company that has a contractual relationship with a qualified expert that specializes in rug weaving and repair.
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4. Matching. The older and more delicate a rug is the more difficult it can be to match the fibers and colors especially if the repair requires replacement of missing fibers. One common method includes using old discarded rugs of the same type, age, geographical region etc as replacement fibers.
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Step 5
5. Clean. It is a good idea to have your rug cleaned at the same time you have it repaired; it can assist in proper color correction and fiber matching. Make sure the company knows the proper method to clean delicate rugs and doesn’t use harsh chemical baths that could fade the colors nor simply “beat” the rug to remove dust.
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Step 6
6. Experience. It is absolutely imperative to go with a well known company with a solid reputation when it comes to rug weaving and repair services. Find out how long the company has been in business, make sure the current owners are not new and verify insurance information.
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Step 7
7. Pick-Up and Delivery. Professional Phoenix rug weaving by Oriental rug weavers and rug repair service providers like Kiwi Services do all the work for you including pick-up and delivery.
