How to Complete the Application Process for a Work at Home Job for a Call Center

Once you have found the Work at Home Call Center Job companies you are interested in, here are some tips to help you Complete the Application Process. This is a general overview. Remember each company may have different requirements.*
See my other Ehow articles on How to Find and How to Interview for a Work at Home Call Center job.

Difficulty: Moderate

Instructions

Things You'll Need:

• Computer with internet connection
• Telephone

1. Complete an initial online screening application so the company can determine if they are interested in you. At this time they may request your resume and a job application. Prior to beginning the application process make sure you have a resume with your work history and education that you can upload to the system and/or use to fill out the application.

2. Take the multiple choice test most companies will give you, to see how you would react in different situations. Remember Work at Home companies want responsible, reliable representatives who are curteous. They are not looking for people who will talk back to the boss, tell they customer they are wrong (even if they are) etc. So keep this in mind if you are given this type of test.

3. Know the name of your processor, speed, amount of RAM, screen resolution, windows version, browser, antivirus program, free space and spyware program. You will most likely be asked for this information to see if it meets company specifications.

4. Be prepared to pass a background/credit check. Poor credit will prevent you from being accepted for the position. Some legitimate companies do charge for the check about $35.00. You may be asked if you are willing to pass a drug test depending on the Call Center client you are going to be working for.

5. Take an online assessment test. You may listen to someone order items and type in this information in the data fields given. And/or you may search for answers regarding credit. Though these are timed tests do not get discouraged. Complete as much of the test as you can as accurately as you can.

6. Practice speaking clearly on the phone. A voice audition is usually a requirement. These are often done without a live representative on the other end. You speak your answers into the phone and they listen and evaluate later. You are often given the questions in advance so you have time to think of your answers. Remember to speak in a professional, relaxed manner. One typical question is why do you want to join "Company X"? Try to sound confident and at ease on the phone, if you mess up just keep going.

Tips & Warnings

• Depending on the company you apply with you may be required to have a corded landline but it is not always required during the initial interviews.
• You will have to show that you have local access to the Call Center site.
• See my other Ehow articles on How to Find and How to Interview for a Work at Home Call Center Job.
• Check your spam pile for notifications from the company in case they are filtered by your email server.
• If you have poor credit, check with the company what credit rating is allowed because you do not want to waste money on credit/background check charges if you are not going to pass. Your credit does not have to be peferct, but if you are in doubt, check.

Resources

• Will Work from Home: Earn the Cash--Without the Commute
• List of Work at Home Call Center Jobs

[georgelarson]

on 7/1/2009 Well written and thorough information. Thanks.