How to Dispute a Restaurant Bill

Eating out is one of life's many pleasures most of the time. Occasionally, though, the service is poor, the price charged is not correct, or the food or drink is not up to quality standards. When this happens, you have a right to dispute the restaurant bill and possibly pay less or not at all.

Difficulty: Moderate

Instructions

1. Decide if a portion of the meal does not look right or taste the way it should. You must call the server over right away after having taken a bite so she has a chance to correct the problem.

2. Check the bill carefully for accurate billing. If you see a discrepancy, dispute it with the cashier, server or manager while still at the restaurant.

3. Remove additional charges not disclosed on the menu or by the server. For example, it is common for restaurants to serve bread with the meal for no additional charge. If the restaurant has a charge for the bread this should be clearly listed on the menu.

4. Dispute the charge on the restaurant bill even if it is on the menu. If you have never been to this restaurant before and they charge for bread, even if it is on the menu, if the server does not point it out when you order it dispute the charge. The next time you go back though, prepare to pay for the bread or do not order it.

5. Pay the bill in full "under protest" if the management does not agree with your dispute. Note on the bill exactly what you dispute and why. Call the headquarters for the restaurant when they are available, make your complaint and request a refund of your disputed portion of the bill.

Tips & Warnings

• Never leave the restaurant without paying the bill even the disputed part. This may result in the restaurant calling the police and you going to jail. Pay the bill and request a refund. Do not patronize the restaurant again.