How to Request a Refund for an Airline Ticket
At some point in your life you're bound to find yourself stuck with an airline ticket that you can't use. The thought of approaching the airline and asking for your money back is pretty daunting. However, there are some actions you can take that will make getting your money back a bit easier.
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Things You'll Need
- Itinerary
- Original ticket
- Name and phone number of travel agent (if applicable)
- Name and phone number of airline
Instructions
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Read the guidelines for requesting refunds thoroughly. These are found under services on the airline's website. Most airlines will issue refunds through the selling agent who initially sold you the ticket.
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Contact the travel agent where you bought the ticket and preferably speak with the consultant who handled your case. Travel agents should work with you without a problem. Simply tell them that you need to request a refund.
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Follow the directions of the travel agent. This usually entails contacting the agent again a short time later to provide credit card or address details.
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Provide these details to your travel agent and so the agent can proceed with the refund. If you had an e-ticket issued, the process will be expedited quickly. A paper ticket will take a little longer, but it should pose no great problem either.
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Check your credit card balance to confirm that the ticket has been refunded. When the ticket is refunded, the money will be deposited into your credit card account. If you paid the travel agent with cash or a check, make necessary arrangements with the agent.
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Tips & Warnings
Most airlines have a time limit on refunds, usually two years after issue.
Have the ticket itinerary available, as it helps in processing your request.
Never give your credit card information to an unauthorized person.
- Photo Credit Jupiterimages/Comstock/Getty Images
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Comments
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Brent Rauscher
Mar 11, 2011
This is a lie - most tickets have no practical refund policy. With Travelocity for instance, there is a $150 change fee and the airline will have at least another #30 fee, so $180 per ticket to make any change to the date, city, or person! However, it is worse - the agent cannot change the airline, so you have few choices. In fact, they will only quote the highest prices for you new itinerary, so the cost quoted will be double what you could buy on the OPEN market. Thus, the fees and the lack of providing the captured client with any good deals means that your ticket is worthless if you do not fly.
