How to Restore an Acer Computer to Factory Settings

When a vital file becomes corrupted, it might be necessary to restore a computer to its original factory settings. This process also cleans up the hard drive and removes old programs that can make a computer slow and unresponsive. But, because restoration wipes away all files you've installed or created, it should be a last-ditch effort in trying to repair a computer. If you've reached this point with your Acer laptop or desktop, the manufacturer provides a utility to restore the factory settings.


    • 1

      Open the Windows Start menu by clicking on the icon in the lower left corner of your desktop.

    • 2

      Click “All Programs," then the "Acer" folder.

    • 3

      Select “Acer eRecovery Management” to open the utility. If a Windows prompt asks for permission to run the program, click "Yes."

    • 4

      Click the “Restore” button in the pane on the left side of the program window.

    • 5

      Click “Completely Restore System to Factory Defaults.”

    • 6

      Select the “Yes” option in the dialog box that asks you to confirm the action, and click "Start."

    • 7

      Click "OK" in the second confirmation dialog box to restart the computer.

    • 8

      Click "Next" in the warning window that appears after the computer reboots. This confirms that you realize restoring the computer deletes any data stored on your hard drive.

    • 9

      Click "Next" again in the Restore Destination window, and click "OK" in the popup that gives you one last warning about deleting your data. The restoration process will begin.

    • 10

      Click "OK" when the utility lets you know that the restoration is complete. The computer will restart, and Windows will finish the recovery process.

Tips & Warnings

  • If you are unable to access the Start menu, use the recovery CDs that came with the computer or visit Acer's website (link in Resources) for other options.
  • Always make a backup of important documents and data before restoring a computer to factory defaults.
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