Things You'll Need:
- eBay Account
- Internet Connection
- Time
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Step 1
Buy small, inexpensive items on eBay. You can buy inexpensive items that you’ll actually use such as party gifts, children’s clothes, kitchen gadgets, office supplies, and your shipping materials. I make it a habit to buy 2-3 items a month on eBay so that I can check on the competition. I can see how items are packaged, how quickly they are shipped, the professionalism of the seller, and the level of customer service.
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Step 2
Ask your sellers to leave feedback for you. If you have bought and received an item on eBay and left feedback for the seller, and not received feedback in return, contact the seller and politely ask him to leave you feedback.
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Step 3
Ask your buyers to leave feedback for you. After you have shipped an item and allowed enough time for the buyer to receive it, send a follow-up email if the buyer has not left feedback. Not only can you politely ask the buyer to leave feedback, but you can verify that he is satisfied with the transaction and he received the item.
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Step 4
Always use your store name when leaving feedback for others. For example, an automated feedback response could say, “Fast payment, easy transaction. Thanks from The Everything Store.” Why should you do this? It is another way to get your store name in front of a potential customer. Let’s say a shopper is scanning through another member’s feedback. She may see the store name on the feedback and think, “Wow, that sounds interesting. I wonder what this place is.” Out of curiosity she clicks over to your store, and maybe she buys something, or adds you to her favorites and visits you later when she has more time.
Comments
Psalmist4M said
on 8/12/2008 Good article. I usually avoid small purchases because of shipping costs. But your suggestion is something to consider. Thanks,