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How to Work from Home as Virtual Customer-Service Agent

Member
By bali74
User-Submitted Article
(17 Ratings)
Virtual Agent
Virtual Agent
http://a.abcnews.com/images/GMA/is_virtual_work_080312_ms.jpg

Are you blessed with pleasant voice and strong customer service skills? Stay !!! This article is for you. The article briefs you on how to work from home as Virtual Customer service agent.

Difficulty: Moderately Easy
Instructions

Things You'll Need:

  • Computer with high speed internet
  • Landline
  1. Step 1

    One of the growing work-from-home opportunity is to deal the inbound customer calls for companies like J Crew, 1-800 Flowers, Virgin Atlanta, or Walgreens. These major companies are outsourcing their customer service calls to companies that hire U.S.-based virtual agents.

  2. Step 2

    You can make an average of $8- 15 an hour depending on your work experience, call volumes and account. You should be prepared to work minimum of 15-20 hours per week. You can work for 40-60 hours if your schedule permits you.

  3. Step 3

    To become a Virtual customer-service agent, you can apply to these sites.
    1) www.customloyal.com
    2) www.convergysworkathome.com
    3) www.acddirect.com
    4) www.workingsol.com
    5) www.hirepoint.com
    6) www.westathome.com
    7) www.accoladesupport.com

  4. Step 4

    These companies hire year-round, and during the holidays, they are more eager to hire agents for their busy holiday season. Each company has different needs, hours, schedules and payment methods. So be sure to check and determine the best one for you.

Comments  

| View All 11 Comments
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on 11/8/2008 great article i will check out the websites!!

SoJazzy said

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on 10/23/2008 Great article, I found all the websites to be very useful! 5 Stars!!!

showpup said

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on 9/13/2008 Definite 5 stars! I would love to be able to do this type of work. Thanks for the information.

CHAD1 said

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on 9/12/2008 great article

khali321 said

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on 8/30/2008 5 stars

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