How to Install an Internal Modem (Windows 95 and 98)

Computers vary too much for one guide to fit all machines. These instructions will work for the majority of PCs running Microsoft Windows 95 or Windows 98.

Instructions

Difficulty: Challenging

Things You’ll Need:

• Modems

1. Shut down the computer, but leave it plugged into the surge suppressor.
2. Disconnect all peripheral devices, such as the monitor, from the computer.
3. Remove the computer's cover.
4. Ground yourself to the computer with any professional grounding equipment you have. Otherwise, ground yourself by touching a metal part of the chassis.
5. Remove the back panel, if necessary.
6. Remove an existing modem, if any. Put new modem into that slot if it will physically fit. Skip to step 9.
7. If computer doesn't already have a modem, find a slot that matches the pins. PCI modems have fewer pins and fit into a smaller slot than ISA modems.
8. Knock out or unscrew the metal plate on the slot holder on the back panel, and insert the modem into the slot.
9. Replace the computer's back panel, if necessary, and any removed screws. Screw modem into slot holder if it has a screw hole.
10. Reconnect the monitor, keyboard and mouse. Connect the modem to phone line.
11. Reboot the computer.
12. If Windows detects modem upon startup, follow the on-screen instructions to install the driver and additional software. If Windows doesn't detect the modem, manually complete the installation using the Add New Hardware control panel.
13. Follow instructions in your modem manual to configure the modem in Windows.
14. Adjust the modem settings to match your telephone service and personal preferences.
15. Test the modem, then replace cover of computer.

Tips & Warnings

• If possible, do installation in an uncarpeted area.
• If you can, use the slot with the most open space around it.
• Be careful not to touch any chips. Touch as little as possible on modem or inside your machine.
• If your computer is under manufacturer's warranty, modifying the product usually ends that warranty.
• If you do not understand these instructions or you lack good manual dexterity, have a qualified technician install the modem for you.

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