How to Teach a Senior Citizen to Use Email
Senior citizens may not all know how exciting it is to communicate online. Some seniors may not realize how easy it is to learn a new way to correspond. Your enthusiasm along with teaching skills will make it possible to train senior citizens in your family or elsewhere to effectively use email.
Instructions
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Have a demonstration computer so that senior citizens can watch you complete each step.
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Establish a common vocabulary. Ensure that the student knows, for example, the meaning of "compose," "forward" and "delete."
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Explain the purpose of communicating via email. Show examples of emails you've received and send an email while everyone in the class watches.
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Give everyone a handout with simple steps to sign up for an email account and steps to send an email. This gives them a visual and something to refer to later.
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Start the student with a free web-based email account like those provided by Hotmail, Yahoo!, or Google's Gmail. This provides a consistent user interface no matter where the senior accesses email and avoids confusion.
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You can make the class more interesting by making it personal. Ask a student to compose an email to a family member or to ask him to provide information on an enjoyable topic.
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Teach each student differently if you're teaching a group. Show the steps for creating the email account, then walk around the room and help each person individually so you can address specific questions.
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Repeat each step in composing an email numerous times. Repetition helps all ages, but is especially important for the senior citizens with memory problems.
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Tips & Warnings
Share a tip or shortcut that your students can use to train and impress others. For instance, show them how to "blind copy" someone on an email.
Use the same web-based email service to train the entire class.
Don't move too quickly as you instruct and ask for feedback often.