How to File a Complaint With the Attorney General
If you feel you have been the victim of fraud or an illegal practice by a large company, you do have a way to get even. You can file a complaint with the Attorney General and expect results, provided your complaint is taken seriously and has merit.
The Attorney General will contact the company and request they offer you a resolution. The Attorney General's Office in your state can guide you through their process for receiving and resolving consumer complaints.
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Instructions
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How to File a Complaint With the Attorney General
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Locate your Attorney General's office online or in the yellow pages.
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Online, browse the consumer protection section, and click the "file a complaint" link. If you are mailing your complaint, just copy down the address.
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Include all the information you can in your complaint. Explain in steps what the company offered and what you received. Include dates and be as specific as possible, using relevant facts and no opinions. Include the dates of your correspondence to the company, what the company said to you and how they handled your complaint.
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Upload or include as many supporting documents as you possibly can; bank statements, proof of payments, receipts of the merchandise, account statements or service work orders. If you have statements or information online like in your bank account, take screen shots of these pages, save them as JPEGs and upload them with the complaint.
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You will receive a letter verifying the receipt of your complaint. It is now up to the company to try and resolve the issue with you, and they should contact you in a few weeks.
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Tips & Warnings
Always include as much supporting information with your complaint. It allows the AG's office to understand what happens and it shows you are serious about the complaint. If you can, express why you think this is fraudulent or suspicious. Include receipts, ads (the AG does not regulate advertising, the FCC does but it won't hurt to include), bills, letters, faxes and any other correspondence you had with the company. Be clear in the progression of events and point out particular reasons why your complaint is viable.
The Attorney General receives a lot of complaints, so do not "spam" the AG. Take your complaint seriously and the Attorney General will continue to fight for your consumer rights.
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Comments
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mtlcprpldrgn
Jan 09, 2009
On Dec.10th I was filling out personal loan applications online. On Dec.14th,we received a phone call from a woman calling herself Diane Fleming, from First Source Funding Group.She said the company itself had denied us a loan because of our credit,but that there was a private lender that was willing to give us a loan of $8000.min.She needed us to fax her a copy of my husbands drivers license and social security card,We received our loan papers via email. She said he needed to sign them and fax them back with his personal info. We faxed them back to her on Dec.16'08. We were only asking for $3500,so that was exciting!She said the lender,Kenneth Dunn, was only asking for $600 insurance payment up front,(in case of sickness or accident it would be used as our payment for 6 mos til we could start payments again). So,we sent the $600 by Money Gram to Kenneth Dunn in Canada as -
mtlcprpldrgn
Jan 09, 2009
On Dec.10th I was filling out personal loan applications online. On Dec.14th,we received a phone call from a woman calling herself Diane Fleming,from First Source Funding Group.She said the company itself had denied us a loan because of our credit,but that there was a private lender that was willing to give us a loan of $8000.min.She needed us to fax her a copy of my husbands drivers license and social security card,We received our loan papers via email. She said he needed to sign them and fax them back with his personal info.We faxed them back to her on Dec.16'08. The reference/serial numbers for the faxes are:256342,256341,serial number 000D7J476159. We were only asking for $3500,so that was exciting!She said the lender,Kenneth Dunn, was only asking for $600 insurance payment up front,(in case of sickness or accident it would be used as our payment for 6 mos til we could s
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bearplumber48
Sep 24, 2008
My name is Floyd Perry.. I reside at 10800 BenBow Drive, Newport Richie Fla. 34654 My home number is 727 860-4069 Cell 727 267-1669... Please read my story against CORNWALL PLUMBING LLC 5161 W RIO VISTA AVE. TAMPA FL. 33634 813 884-7494 HIRED BY GLEN OCT. 2007 FIRED GENE ALLEN.. SEPT 17TH I:PM I started out in new construction.. I requested a Service Job which I have always done , and I enjoy it, and I am better at it. When an opening came up in service, I was promoted. I was now a service plumber. I knew after the 3rd or 4th day that my new boss, Mr Gene Allen was not playing with a full deck. He was sending me on jobs giving me an unreasonable time line to complete the jobs..
