How to Thank Your Clients

Remember when you were little and your mother told you to always mind your Ps and Qs? As an adult working in the business world, courtesy does not change. It should increase.

Instructions

Difficulty: Moderately Easy

Things You’ll Need:

• Computer
• Thank You cards
• Postage stamps
• Business cards

How to Thank Your Clients

1. Thank the client for her time when you send a cover letter. Professionals are busy, and if she takes the time to read your cover letter in full, she should be thanked properly for her attention.
2. Send a thank you email for a prompt response, but do it sparingly. You don't want to fill up her email with thank you notes every single time she answers your question. However, a prompt response means that you are important to this client and that she values time, so multitask by thanking her for her timeliness and responding to an additional question in the same email.
3. Mail a thank you card with a message that will remind your client of who you are, as well as a business card, after meeting with him. He may meet with several different professionals, and a thank you card is like a sticky note. It will remind him of who you are, why you two met, and show how appreciative you were of his time.
4. Offer a complimentary example of the product that you used as a service with this client. For example, if your client was willing to place an advertisement in your magazine, send a free magazine with his ad inside. Your client should never have to purchase a bundle of what he paid for.
5. Pay for business meetings and other costs. Do not make your client pay for a business lunch or drinks. You are asking for his time, not the other way around. Whether the client is a temporary applicant for a temporary agency position or a CEO of a major corporation, if you are going to do business with this person, she should not feel like she's already being billed.