How to Implement Change in a Company
Implementing change in a company is not always easy, but it is sometimes necessary. People are comfortable doing things a certain way, and even though it may simplify things and make their jobs easier, in the end they are not always open to change, and some people will resist. Change usually means learning a different way of doing things.
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Instructions
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Define and list clearly all of the expectations and goals. Analyze and plan the implementation well. Create an outline and checklist or use software such as Microsoft project to detail the tasks. Go back to basics, such as who will do what and when.
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Allow extra time for the implementation for unforeseen delays, such as late deliveries or sick or unavailable contractors. Explain to management the necessity of making the changes you have outlined and the overall cost savings.
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Get co-workers and staff on board and excited about this change as quickly as possible. Introduce them to the idea of new software for example and explain all the good that will become of it. Touch on the new features that employees will be able to take advantage of and how much easier it will make their jobs.
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Train the staff that will be responsible for the support first, then train the users during the implementation, but before going live with the new software. Training is important so that the users or staff members will feel comfortable and know that they are capable of handling this change.
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Communicate often. Let the users know where you are in the project and what the next steps are. Make them feel a part of this change and encourage questions.
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Support the change. Make sure you have enough well trained staff to support the new program. With changes come many questions once it's implemented and ready to use.
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Roll out the new software slowly. Depending on how your network is set up, you may be able to roll it out to one or two offices at a time. This helps to reduce the ciaos and allows the support to focus on fewer users at a time.
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