How to Use Constructive Criticism

Constructive criticism is the good type of criticism where people gain from the experience. If given properly, it is effective in getting results, making changes and improvements for the good of relationships or in the organization or company. Remember to start the meeting with a compliment followed by the constructive criticism and end with a compliment.

Difficulty: Easy

Instructions

1. Feel confident that offering this criticism is appropriate to the situation and constructive for both parties involved.

2. Offer criticism based on the person's behavior and not on the person. Refer to what this person has or has not done and describe the behavior you witnessed or have experienced. Remember to be specific and include dates when possible.

3. Direct your criticism to the present and do not speak in past tense. Do not include other items in this conversation focus on and address this issue only.

4. Explain your perceptions and feelings about their behavior. Be sure to speak in "I" statements.

5. Listen to and try to understand the person on the other side's perspective.

6. Invite a collaborative conversation about consequences rather than offering advice. Ask the person how they can rectify the situation and allow them to make decisions. People will be quicker to comply with solutions that they have suggested.

7. Allow communication from the other person. Be sure they express clearly how they feel about the criticism. Encourage questions if they are unclear about something and let them reiterate the message to be sure they understand fully.

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