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Step 1
Familiarize yourself with the departments where the employees work. If you are working in a retail establishment, you need to know all the departments of the store. Rather than getting all the details in your head, rely on department heads to keep you abreast of the information.
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Step 2
Hire the best. Promoting people from within the company is the best way to hire the best people possible. The ones who have worked in the department are the ones who know what is best for that department. Use their knowledge to your benefit.
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Step 3
Listen to the 125,000 people who work for you. Put out a suggestion box. Have your managers go through the suggestions on a daily, weekly or monthly basis depending on the amount of suggestions you get. Have your team put together a report for you to read. Look at the report and try to implement the suggestions that will work for your business.
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Step 4
Have an open door policy. Make sure your 125,000 employees know that you will listen to them whenever possible. Channels are great but sometimes employees need to know that you are there for them.
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Step 5
Give bonuses for suggestions and for employee of the month. When you do this, the 125,000 employees will feel you know them and be happier working for you. Happy employees are employees that will work harder for you.
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Step 6
Hold regular meetings with your department heads so you are in the loop of what is happening with your 125,000 employees.
