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Calculating the return on investment (ROI) in business is one of the most important calculations that a business performs. This calculation allows businesses to determine the amount of business received from investing a certain amount of money and resources. For example, the ABC Company invested $100,000 in an advertising campaign to promote a new service. The ABC Company received 150 phone calls from the campaign and 50 of the callers bought the new service. The amount of new business sold totaled $500,000. The equation to calculate ROI is:ROI = (return on investment - initial investment)/Investment * (100)