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Step 1
To help your iPod sync to your playlist, visit your iTunes account online. Click the icon that says "Device." This icon is located on the left-hand side.
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Step 2
Next, click the music tab. You should see a button the says "Sync Music."
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Step 3
Click on the "All songs" button. This should help you download your playlist to your iPod.
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Step 4
Download your playlist to your iPod and test it out.
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Step 5
If this problem persists, make sure the iPod battery is charged. Contact customer service to see if you have to install updates or if you will need to purchase a new battery.








