How to Update Security Software

Generic Malware Warning, Be cautious. This is not a Windows Alert.

If you've received a pop-up warning on your taskbar (lower right corner), this is probably a good indication that your security software will need to be updated soon. This generally includes your firewall, Antispam and antivirus software. Other updates may include scans, checking for items that are out of date, or updating virus definitions.

Things You'll Need

• Security Software
• Antivirus
• Firewall
• Computer
• Internet
• Credit Card

Instructions

1. Double-click on the message in the lower right hand corner if it is from Windows Security Alerts. It is red with an "x" through it. This step is optional.

2. You may see items that need attention and are marked as such. They're usually highlighted with exclamation points or in red. If it is just a matter of running a scan or turning on a feature, go ahead and do so as prompted.

3. If you receive a message warning of expiration or prompting you to renew your security software, you need to make a decision. If you are planning on renewing with the same company, then this will be the most seamless route. You will need a credit card to renew via the Internet. Renewals are generally good for one year, although some more advanced products are good for two years and up to three different computers.

4. 

   If you do not have a firewall and Windows Security alert is prompting you that the firewall is turned off, go into the start menu, control panel and click on "Windows Firewall" (towards the end of the list) and select the "on" radio button (it is green). Then, exit out of that screen by clicking the red "x".

Tips & Warnings

• Mark your security disk with the date (including the year) so you have a hard copy and know when it is time to renew.

• If you downloaded your software from a website, keep the printout including the license key and the date.

• If you are going to install a new antivirus software program, be sure to remove the old one by going to "add/remove" programs and "remove program". If you are unsure, consult your installation disk or manufacturer's website.

• If it has been more than a year since you installed your antivirus software, remove it and install a new program from a CD.

• If your security software suite provides a firewall, you do not need to turn on windows firewall and you may receive messages to indicate this.

• Do not simply uninstall the software if you subscribed online, as this will not cancel your subscription. You must contact the company by phone or letter.