Difficulty: Moderately Easy
Things You’ll Need:
- Common courtesy
- Patience
- Good judgment
- Compassion
Step1
First from the Associates View:
They are human beings just like you and me.
Try not to be rude to an associate. They can have a bad day and be a little cranky sometimes. Most often you can just over look it.
If they are rude with you than talk to the manager.
Step2
Associates do not know where everything is just because they work in that store. But they should be willing to inquire for you or direct you to assistance.
If a store is extremely busy and you need assistance remember and associate can only help one person at a time. Be patient as possible.
Step3
Don't get mad at an associate if a price is changed or they are out of an item. They should be able to answer questions about availability of items but they are not magicians.
A genuine SMILE will draw more positive responses than anything.
Step4
Now from the Shoppers View:
First if you frequent certain stores retail associates will begin to know you by name and you receive perks and tips if you show interest in them and know their names.
Step5
Try using good manners when your out shopping more store owners will be glad to see you.
Step6
Pick-up or put things back in place as you go. It usually only takes one step.
Step7
Realize the people at the store are doing their job and are there to assist and provide a service to you. It takes no effort to be congenial.
Step8
* A pet-peeve of mine is cell phone misuse in public places. Common courtesy demands you us to be sensitive to others around you when using your phone. If you must use it in a public setting, don't shout or share your conversation with the world. Not everyone wants to hear and sometimes it disturbs other activities you're unaware of.
* At the register, the associate needs your undivided momentary attention
Comments
Emike said
on 8/23/2008 nice article!
bali74 said
on 7/23/2008 beautiful things to remember, often ignored..thanks for pointing them out. 5* !~
Priszack said
on 5/25/2008 Loved the article, ever so often these etiquettes are forgotten. Thank You!
Gracie1402 said
on 5/23/2008 I like the 2 views of this article! It is true that the Associate does work for us but we as the customer should not expect that the associate can or should do anything more than they are able to do.
Great article! 5 stars for sure!