How to Activate a Used AT& T Cell Phone

AT&T has a wide selection of phones and service plans to choose from. Many of their phones come with a variety of features such as text and picture messaging and blue tooth capability. Although many people prefer to purchase a brand new phone, some individuals choose to activate a used cell phone. There are a few things that you should know if you're interested in activating a used AT&T cell phone.

Difficulty: Easy

Instructions

1. Choose the activation process that best suits your needs. You can activate your used cell phone online, in person (at an AT&T store or authorized dealer) or over the phone with a customer service representative.

2. Confirm that the cell phone is compatible with AT&T's network. In order to activate a used cell phone with AT&T, the phone must be a compatible GSM phone. When you contact AT&T, someone can verify if your phone is suitable for their network system.

3. Locate the phone's electronic serial number (ESN). The customer service representative uses the ESN to check the status of the phone and to verify whether or not there's a previous balance on the account and if it was reported lost or stolen. If the phone was reported lost or stolen, an AT&T representative must first speak with the person who reported it lost or stolen before you can activate the phone.

4. Select a plan and pay the required fee(s). Depending upon your credit history and choice of service plan, you may or may not have to pay a service activation fee and deposit. If you are asked to make a payment, you must do so before your phone is actually activated.

5. Finish the activation process. A customer service representative guides you through the entire activation process with just a few steps. You can use your phone immediately after the activation process is complete.

Resources

• AT&T