How to Fix Mom's PC From One's Home or Office

Mom finally took the leap into the technological age and you helped set up a computer for her. She seemed comfortable when you were at her house, but you're concerned she'll have problems after you leave. It's a good thing you're thinking ahead and downloading a program that enables you to work on her computer screen from your own home or office.

Instructions

Difficulty: Easy

1. Download Go To My PC when you're configuring your mother's computer. Write down pertinent login information and passwords.
2. Read the instructions online carefully so you know what the program can do. Although the program is designed for you to access your home files from the road, it can also be used to access your mother's computer.
3. Pick up the phone with a smile when she calls for help because you're prepared for this, and you know you can fix her PC issues. Take out your notes and password information and make sure she has her computer on and connected to the Internet.
4. Log in to the Go To My PC website and select "Connect" so her PC screen shows up on yours. You'll be able to control her computer with your mouse and keyboard through this program.
5. Identify the problem she has the same way you would on your computer at home. Fix the problem and congratulate yourself on a job well done.

Who Can Help:

• Find Computer, Electrical and Telephone Services Here. Compare Up to 4 Quotes, Free Service & No Obligation.
• Find Electrical Services Here. Compare Up to 4 Quotes, Free Service & No Obligation.