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If you ever have a problem with your computer the easiest way to show tech support the exact error is to take a screen shot. It's very easy.
Have the image on your monitor that you want to take a picture of and press Alt-shift-prtsc
On some laptops or small keyboards you also need to press the FN key to
Open paint or your e-mail program, Press Ctrl-V to paste the picture.
You can then save it or email it to who ever needs to see the problem or information.
eHow Article: How to take a screen shot
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