How to Create Checlist as an Ebay Seller

Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. This simple checklist will help you keep on top of things.

Instructions

Difficulty: Easy

1. Have you found out everything you possibly could about your items? Try typing
   their names into a search engine - you might find out something you didn't know.
   If someone else is selling the same thing as you, then always try to provide more
   information about it than they do.
   
   Do you monitor the competition? Always keep an eye on how much other items
   the same as or similar to yours are selling, and what prices they're being offered
   at. There's usually little point in starting a fixed price auction for $100 when
   someone else is selling the item for $90.
2. Have you got pictures of the items? It's worth taking the time to photograph your
   items, especially if you have a digital camera. If you get serious about eBay but
   don't have a camera, then you will probably want to invest in one at some point.
   
   Are you emailing your sellers? It's worth sending a brief email when transactions
   go through: something like a simple "Thank you for buying my item, please let
   me know when you have sent the payment". Follow this up with "Thanks for your
   payment, I have posted your [item name] today". You will be surprised how many
   problems you will avoid just by communicating this way.
   
   Also, are you checking your emails? Remember that potential buyers can send
   you email about anything at any time, and not answering these emails will just
   make them go somewhere else instead of buying from you.
3. Do your item description pages have everything that buyers need to know? If
   you're planning to offer international delivery, then it's good to make a list of the
   charges to different counties and display it on each auction. If you have any
   special terms and conditions (for example, if you will give a refund on any item as
   long as it hasn't been opened), then you should make sure these are displayed
   too.
   
   Have you been wrapping your items correctly? Your wrapping should be
   professional for the best impression: use appropriately sized envelopes or parcels,
   wrap the item in bubble wrap to stop it from getting damaged, and print labels
   instead of hand-writing addresses. Oh, and always use first class post - don't be
   cheap.
4. Do you follow up? It is worth sending out an email a few days after you post an
   item, saying "Is everything alright with your purchase? I hope you received it and
   it was as you expected." This might sound like giving the customer an
   opportunity to complain, but you should be trying to help your customers, not
   take their money and run.
   
   Being a really good eBay seller, more than anything else, is about providing
   genuinely good and honest customer service. That's the only foolproof way to
   protect your reputation.