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Step 1
Turn the Zune's "Hold" switch to the "Off" position. This switch is located at the top of the device and is in the "Off" position when no portion of the switch is red.
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Step 2
Push and hold the "Back" button while simultaneously pressing the "Up" position on the control pad. Keep both buttons depressed until the screen goes blank.
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Step 3
Look for the "Zune" logo to appear on the screen. This indicates that the Zune is resetting itself.
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Step 4
Wait for the device to fully reset itself before attempting to operate it.











Comments
tiffybear said
on 7/18/2009 idk my zune won't play song's anymore!!!
pegasus200464 said
on 11/6/2008 help this did not work