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Step 1
Make a list of all the products and services you offer your customers. Organize the items by category.
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Step 2
Review the list and re-organize it in order of the products and services you provide most often.
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Step 3
Compare your lists. Look for areas where they overlap.
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Step 4
Have a frank conversation with yourself and your staff. Do a comparative analysis, lining up what you think you do against what the data indicate you do.
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Step 5
Decide how you can reposition your business to focus on those products and services that you have been selling regularly.









