How to Reset Your AT&T DSL Modem

Sometimes when you unplug or turn off your DSL modem it does not restart the way it should. Other times, changing the way it is connected to your computer, such as to a wireless network, will not allow it to run properly. Here's some ideas on how to get your AT&T DSL Internet connection up and running again.

Instructions

Difficulty: Moderate

Things You’ll Need:

• AT&T DSL service
• Computer
• Modem

1. Try restarting your modem by pushing the power button and waiting for a full two minutes to turn it back on. All the lights should be green. Go to step two if this is not the case.
2. Push and hold a button on the bottom of your modem with a pen or sharp object and then release. Your modem will start resetting.
3. At this point, type: http://192.168.0.1 in your web address bar. You can cut and paste this in your browser if needed. You may also have to enter the modem serial number which is found on the bottom of the modem.
4. Type your user name and password into the fields on your screen.
5. Click the "Connect" button on the top of the page.
6. You should now receive a message on your screen that you are connected. If so, type a new address in your Web browser and begin browsing the Internet.
7. You can also access SBC's self support tool, usually found on your desktop or start menu. This will walk you through modem difficulties.

Tips & Warnings

• Call AT&T DSL's 24 hour support line for additional help with your DSL line if these steps do not work.
• Call AT&T to find out if there are any outages in your area before trying to configure or reset your modem. These steps and screens vary with different modems.

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