How to Fix a Broken iPod

Even though they're generally user-friendly and reliable, iPods break down occasionally and need service. However, in some cases you can resolve the devices issues without the help of a professional.

Instructions

Difficulty: Moderate

1. Head to Apple's iPod website and run through their "5R's" checklist. This set of steps helps you troubleshoot the five most common problems iPods encounter.
2. Reset your iPod. Apple's website offers instructions on how to do this for each iPod model.
3. Use iTunes to restore your iPod's factory settings. This is probably the best "quick fix" for broken iPods. Restoring your iPod also erases all of its contents, so make sure you back up first.
4. Make sure your iPod is charged. Many users simply forget to charge their iPods before pursuing other troubleshooting options.
5. Force your iPod into Disk Mode if it's showing the dreaded "Sad Face" icon. This allows you to bypass the iPod's reliance on iTunes and restore it to its original settings.

Tips & Warnings

• When all else fails, package your iPod up and send it off to Apple for service. Earlier generation iPods often encounter unpredictable hard drive failures.

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