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Step 1
Be real and honest. If you're trying to fake your way through an apology, people will see right through it and it will only make the situation worse.
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Step 2
Stay calm. If you can maintain your composure and be kind about it, instead of getting all riled up once again, it will just show what strong character you have.
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Step 3
Offer up reconciliation. Suggest putting the situation behind and moving forward as friends. More often than not, people have a hard time arguing with that.
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Step 4
Forgive and ask forgiveness. An apology doesn't mean much if you can't simply say "forgive me." And if you're still harboring bitterness about the whole thing, you need to forgive the other person in order to make the apology even valid.
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Step 5
Get over it. Forget it. Don't resent the situation or the person, don't get bitter. What's in the past is past. Let's all move on.










