How to Get Bigger Tips as a Server

Just being an efficient waiter or waitress and getting the orders right won't necessary result in bigger tips. Experts in human behavior say there's a "weak correlation" between quick and efficient service and generous tips. A winsome demeanor and connecting with the customer are more important qualities.

Instructions

Difficulty: Moderately Easy

1. Begin forming a bond with customers as soon as they enter your serving station or sit at your table. Greet them warmly and make them feel welcome.
2. Kneel or squat down next to the table when taking the order. Getting down on the customers' level gives the impression that you're genuinely interested in them and creates an atmosphere of friendly conversation.
3. Repeat back what each customer has ordered. Researchers say this mirroring is the best way to get a customer to feel you have heard, understood and are confirming her selection. It also helps to make a positive comment about the selection because it makes him feel he has chosen well.
4. Return to the table periodically during the meal to joke with and check in with your customer. Once or twice is usually enough. There's a fine line between being attentive and intruding on table conversation and enjoyment of the meal.
5. Up sell whenever possible. For example, if a customer orders coffee at the end of a meal, you might suggest, "We make a great Irish Coffee. It's my favorite. Would you like to try it?" This not only helps the customer add a pleasant finish to the meal, it also increases the total bill your tip is based on.

Tips & Warnings

• An extra reward to interacting with your customers and making them feel more generous toward you is that you will feel more appreciated and your own spirits will be lifted.

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