Difficulty: Moderately Easy
Step1
Becareful what you put in writing.
Step2
Don't be on the attack - it will bite back.
Step3
Remember future buyers and sellers will be reading this comment.
Step4
Take a deep breath and calm down before you write anything. Come back to it a day later if you have to.
Step5
Resolve everything through Ebay's dusute console and Paypal if necessary. No need to get too involved. They'll take care of everything for you so don't worry too much.