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How to Get a Retail Job at a Department Store

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By eHow Contributing Writer
(1 Ratings)

Due to high employee turnover, retail job opportunities at department stores are actually quite common. In order to succeed in this retail environment, however, you will need to determine if you have the right temperament for the job, and whether you are devoted to delivering exceptional customer service. To learn how to land the job, read on.

From Quick Guide: Customer Service Jobs
Difficulty: Moderately Easy
Instructions

Things You'll Need:

  • Resume
  • Cover letter
  1. Step 1

    Finding the right retail environment for you. Visit a local department store and observe the current employees, noting their overall demeanor and appearance. Ask yourself if you fit the image the company wants to convey before you head to the employment office with your resume.

  2. Step 2

    Write a professional resume with a cover letter. While many department stores only require an application for entry-level positions, you can stand out from the crowd with a concise, clearly written resume. Just ensure that you keep the resume to a single page, since the hiring manger doesn't have time to browse through a lengthy tome about your job history.

  3. Step 3

    If the department store requires you to fill out a job application, fill it out completely. Empty spaces indicate that you have not done everything in your power to sell yourself to the hiring manager. Include other accomplishments outside of your job history, such as extracurricular activities at school, or participation in youth organizations.

  4. Step 4

    Dress for success whenever you try to get a job at a department store. Dress professionally when you ask for an application, and dress well when you are interviewed. You should even dress nicely if you've just stopped by to shop during the hiring process, since the hiring manager might recognize you on the sales floor.

  5. Step 5

    Think about seasonal increases in business. It's much easier to be hired for a retail position at a department store a couple of months before the holiday season than it is to get hired in January or February, when business is at its slowest. Submit an application at least a month before seasonal hiring starts, so your application won't be lost in the shuffle.

Tips & Warnings
  • Getting a part-time position in a department store just prior to the holiday season may be the easiest way to get your foot in the door. While most seasonal help is dismissed after the holidays are over, diligent workers with good customer service skills are often asked to stay permanently.
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