Difficulty: Moderately Easy
Step1
Deal with the merchant or vendor directly, rather than your credit card company or bank. While a bank should honor your request to stop any payments from your account, you can't rely on them to do so. Stop the recurring payments by contacting the vendor or seller directly.
Step2
Find out from the company exactly what you need to do to stop the withdrawals. The rules tend to vary from one company to the other, and will often differ depending on whether it is a bank or a credit card company.
Step3
Make your request as far in advance as possible, to allow time for the billing company and your financial institution to complete your request. Federal law requires that your bank stop automatic payments from your account if you make your request at least 3 days before the withdrawal is due.
Step4
Do it in writing. It is okay to call the company first. However, you should follow this up with a written request. Ideally, send your request via certified mail with a return receipt requested. Your letter should state your request to stop the automated payments, and include your account details. Keep a copy of your request for your files.
Step5
Persist. If you don't find someone at the company to fulfill your request, keep trying. Call the company's customer complaint number. Makes notes regarding your call, including the name of the representative you spoke with.
Step6
If the company still persists in making the automated payments, dispute the charges with your bank or credit card company. It is important to do this within 60 days of the charge, so keep close tabs on your statements.
Step7
If you still don't get the matter resolved, contact the Federal Trade Commission (see Resources below), or your state's Attorney General's office for assistance.