Difficulty: Moderately Challenging
Things You’ll Need:
Step1
Know your drinks. Have a working knowledge of the popular drinks served in your area, as well as the usual list of favorites. Know the difference between a prefect Rob Roy and a dry Manhattan.
Step2
Keep a list of shot recipes in your head. It doesn't have to be a long list, just four or five. Ask the bartenders you work with what shots they like to make and learn them.
Step3
Listen. Keep your ears open. Listen to what your customers are saying and tend to their needs (within reason) before they have to ask. For instance, if you overhear someone saying they wished they had a glass of water, get them one before they ask.
Step4
Multi-task. While you are making one round of drinks, take another order.
Step5
Read body language. If someone is sitting alone and wants to be left alone, leave them alone. People make eye contact when they want something.
Step6
Learn a joke. Sooner or later someone is going to ask you for a joke. It doesn't have to be funny, but have something on hand.
Step7
Recognize repeat customers and greet them by name, if you can remember. Everyone wants to feel like they belong and if they like to drink bone dry, dirty martinis, try to remember that, too.
Step8
Finally, if you see a customer with one date on Friday night and a different date on Saturday, never comment.