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Step 1
Determine if immediate action is needed when you hear about the death. List any family members that may need to be picked. Determine if your assistance is needed at the hospital. Consider if there are any small children that need a place to stay.
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Step 2
See what kind of help is needed during the planning for the funeral. Tidying the house, ordering supplies or phoning relatives and friends may be required. Help to care for pets, who sense the change in the environment and may need special attention.
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Step 3
Think about food. Bring meals to the family or arrange for others to bring them. Be prepared to fetch people at the airport, train or bus station. Put out the trash and take in the newspapers.
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Step 4
Listen to the family's account of what happened. Repeating it will help them to process the experience. Encourage the family to tell you about the person who died. Listen empathetically.
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Step 5
Offer to stay in the house during the funeral for security and to be there to open the door for deliveries.
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Step 6
Be sensitive to the needs of the family. Each person reacts individually to a loss, and it's unnerving to have the daily routine upset.
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Step 7
Call the family often in the weeks and months after the death. Invite their participation in activities you enjoy.

















