How to Pick a Jeweler

Picking the right jeweler is an important part of the buying process and can be the difference between a treasured experience and an uncomfortable one. Whether it is a repair, resize or a purchase, the right jeweler will help you avoid the pitfalls and horror stories that can befall your prized possessions.

Instructions

Difficulty: Moderately Easy

1. Look on the Jewelers of America website (see resources) and get a list of all the certified and accredited jewelers in your area. All the jewelers listed abide by certain standards of ethics and professional conduct to protect the industry and you as the consumer.
2. Phone around or check the websites for these jewelers to compare prices or products and length of repairs. Ask what type of guarantee or customer satisfaction that they offer. Aftercare and service is just as important as the initial purchase in caring for your jewelry.
3. Check that maintenance or cleanings occur on site and not sent to an external repairer. Independent jewelers will often have an on-site professional, unlike chain stores, but they can also be more expensive. Whether to use an independent or a chain will depend on your needs and budget.
4. Ask family and friends for recommendations or places and individuals where they have had a good experience. A jeweler can look good on paper but there are never any guarantees as to the level of craftsmanship or the efficiency of any particular person.
5. Settle on the jeweler that you feel most comfortable with and that you feel you can trust. Choosing jewelry or caring for your existing pieces is a very personal and important process, so you should never feel rushed or pressured and your chosen jeweler should be able to give information and expert recommendations whatever your requirements.