How to Make a Follow-Up Phone Call to an Admissions Officer

There are many daunting aspects of the college application process, from evaluating programs to crafting a masterful essay. After all the paperwork is completed and you're playing the waiting game, don't let uncertainty get the best of you. Following up on your application status can help keep your name fresh in the minds of admissions officers, increasing your chance of receiving an acceptance letter.

Instructions

Difficulty: Moderately Easy

Things You’ll Need:

• Note cards

1. Wait 2 weeks after sending your application materials before you make a follow-up call. This allows time for admissions officers to receive your submission, create a file for you and read through your forms.
2. Be bold. It may be tempting to have your parents or your high school guidance counselor make follow-up phone calls for you, but admissions officers appreciate it when you take charge of your educational future. That said, don't leave your parents out of the equation. They can play a helpful role in the college admissions maze by proofreading applications and essays, helping you manage deadlines and offering support and advice throughout the process.
3. Call the admissions office and ask for the person in charge of your application. Having a specific contact simplifies follow-up communication efforts. If they will not offer a name, ask if you may speak to an available admissions officer to discuss your application status.
4. Do your best to sound businesslike and self-assured on the phone. To counteract nerves, prepare a note card with some key bullet points reminding you what to say.
5. Write down a list of questions and comments on another note card so you don't forget what you called about. Your list will help you sound more articulate and purposeful when you call, and anxiety won't get the best of you.
6. State your name and tell the admissions officer that you are calling to make sure your application was received and that your file is complete. Showing concern about your application status indicates an ability to follow through and reinforces your interest in the school.
7. Reiterate your excitement about being considered for admission at the college. Ask the officer if there is anything else you can do to expedite the application process or make things easier for her. Admissions officers deal with dozens of applicants a day, and they will appreciate an offer to simplify their job.
8. Ask the admissions officer when you can expect to hear news about your potential acceptance. In addition, ask for permission to contact him with further information regarding GPA changes and honors or awards you may receive.
9. Thank your contact for taking the time to talk with you during such a busy time of year. Let him know you appreciate his help, and remind him that you'll be in touch in the future.
10. Ask for voicemail if you cannot reach the admissions officer in person. Leave a brief, detailed message stating your full name and contact information, requesting that she get back to you to let you know whether your file is complete.

Tips & Warnings

• Don't confuse following up with making a nuisance of yourself. A conscientious applicant should place a phone call once or twice a month, not weekly or more.