Difficulty: Moderately Challenging
Step1
Manage your own biases first. People are tuned in to body language, facial expression and eye movement. Don't think you can hide your own prejudices. Instead, face them, question them and get over them. This is a critical step, so get help with it if necessary.
Step2
Walk away from gossip in your workplace. Do not accept information that is backed by assumptions and personal biases.
Step3
Discourage jokes and stories that target a particular group. This is a daunting task; for example, how many times have you heard someone refer to the proverbial "red-headed stepchild?" Turns out, people with red hair usually don't appreciate that implication.
Step4
Respond immediately if someone tells you of discriminatory or insensitive activity or language. If you're not in a position to do something positive, go to someone who is, perhaps in the human resources department. It's a good idea to report the complaint to HR in any event.
Step5
Develop team-building exercises that highlight and demonstrate strengths and skills of all types. Ask team members to consider how they can utilize the team's combined strengths for the benefit of the entire team.