How to Easily set up Remote Support

By tonycarmichael

Easily set up Remote Support Easily set up Remote Support

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Have you ever wanted to access your home PC from from or vice versa? How about help grandma with that naggy email problem of hers? With the help of LogMeIn's amazing remote access software and my guide, you'll be helping grandma and getting that important file in no time!

Instructions

Difficulty: Moderately Easy

Things You’ll Need:

  • A Windows 2000, XP or Vista based PC with a broadband internet connection [DSL, Cable, Satellite]
  • A broadband internet connection on the system used to access the remote PC

Step1
First you will need to create a free account with logmein. This account will allow for you to access your set up PC's from anywhere in the world at no cost whatsoever. To do this, visit www.logmein.com and click on the "create a new account" option below the log in boxes on the right hand side.
Step2
Once you have created your account, you can add your PC to your "My Computers" list so that you can access it from anywhere with a broadband internet connection. To do this, ensure you are logged in and click on the "Add Computer" link at the right hand side of the page.
Step3
Once you have clicked on "Add Computer", Logmein will prompt you to download the logmein installer. This will install the software nessesary to make your computer remotely accessible. Once it has finished downloading, run the installer and continue through the setup. When the installer asks for you to name your PC, give it a name you can easily identify that computer by, such as "Home Computer" or "Office Computer". It will also ask you for a computer access code. This is a password so that no one can access your PC but you.
Step4
Your computer is now accessible to you from anywhere in the world via a high speed internet connection. Simply visit www.logmein.com and log in to your account. From there, you can select the computer you wish to connect to. Once you have selected it, type in the Access code, or username and password. Once you are connected, click on "Remote Control" to start the remote session.
Step5
Familiarize yourself with this technology. If you decide to make the Remote session Full Screen, it will feel as if you are in front of the computer you are controlling. This can be an extremely useful tool and is all made possible by LogMeIn Inc.

Tips & Warnings

  • Ensure you have adequate and reliable connectivity to avoid being disconnected.
  • DO NOT use LogMeIn Free for profitable business purposes. They offer a broad range of excellent services for this. Please read their service terms and agreements.

Resources

Photo/Video Credit

Microsoft Windows Vista Ultimate Edition, Logmein.com

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eHow Article:  How to Easily set up Remote Support

eHow Member: tonycarmichael

tonycarmichael

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Category: Computers

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