How to Ask The Tough Questions - An Employee Satisfaction Survey

Would you like to know if your employees are satisfied with your company? Provided are some examples to use on a company employee satisfaction survey.

Instructions

Difficulty: Moderately Challenging

Things You’ll Need:

• Active Workforce
• Confidential Distribution
• Time To Tally Results
• Computer
• Copier

1. * [CO. NAME] has a clear corporate "culture" and values
   * [CO. NAME] has a strong focus on the customer service and satisfaction
   * I am continuously learning and trying to improve myself
   * [CO. NAME] encourages employees to work to the best of their abilities.
   * There is an opportunity to advance in the organization based on job performance
   * [CO. NAME] Management is fair and equitable in the treatment of all employees
   * [CO. NAME] offers me the necessary training to do my job well
   * [CO. NAME] provides me with the necessary resources to do my job well
   * Non-performing employees are held accountable
   * I feel confident in [CO. NAME]’s leadership
   * The Leadership helps maximize business results
   * The Leadership is willing to change to meet new objectives
   * The Management cares about how people feel about working at [CO. NAME].
   * My department resolves conflict honestly, effectively and quickly
   * I am asked to give input in areas that affect my job.
   * Employees in my department participate in deciding how the work gets done
   * I am free to use my own judgment in getting the job done
   At [CO. NAME]
   * I am recognized for my accomplishments
   * Management Communicate well with the employees
   * I am satisfied with the level of pay I receive & My pay matches my job performance
   * My Supervisor recognizes me when I do a good job
   * My Supervisor treats employees with fairness and an even hand
   * My supervisor is a role model of quality work and a high work ethic
   * My supervisor is available when I have questions or need help
   * My supervisor provides me with feedback concerning the job I do
   * My Supervisor considers the opinions of others before making important decisions
   * My Supervisor communicates a clear sense of direction
   * I receive regular performance reviews & I understand how I am evaluated
   * My Supervisor gives me constructive feedback
   * The Performance Appraisal system is effective in promoting quality work
   * Promotions are fair and equitable
   * There is a spirit of teamwork in [CO. NAME]
   * My team cooperates to get the work done
   * Information is freely shared among all team members
   * My work environment allows me to be highly productive
   * My workload is reasonable
   * Favoritism is not a problem at [CO. NAME]
   * I can arrange my work schedule to meet my personal and/or family needs
2. The employee will need to rank their response as follows:
   
   * Strongly Agree
   * Agree
   * No Opinion
   * Disagree
   * Strongly Disagree
3. You should also include a series of essay questions, whereby, the employee can fill in the blank freely:
   
   * What are the three best things about working at [CO. NAME]?
   * What areas need improvement?
   * What are your opinions on the challenges facing [CO. NAME]?
   * What is the most important thing you would like to see HR-survey do to improve as a place to work?
   * Did you experience discrimination or harassment in your work area?
4. Also include the following question, and allow for freedom of expression:
   
   * On a scale of Excellent, Neutral, to Poor, how would you rate your overall employment with [CO. NAME] & why?
5. Solicit departmental feedback. For example (HR & ADMIN, Finance, Sales & Marketing etc.)
   
   
   * Feedback in terms of Departmental Assistance, in your opinion are the services offered (very good, good, average, or poor), explain?
6. As a foot note you may ask. And leave ample space for the employee to express freedom of thought:
   
   * We welcome your suggestions regarding this survey

Tips & Warnings

• Once you do receive your results to your company survey. Be prepared to address any issues that are uncovered, and quickly direct it's resolution.